MBS Blog

As an Amazon seller you’re faced with new challenges each day. Some things you know how to do, it’s just a matter of doing it, other things you might need a little information on, still others you may have no idea.

We’ve spoken about various strategies for customer interaction, a key component of your business, and today we want to add to that by talking a little about best practices for customer emails. Specifically automated emails, of the sort you configure to send when customers make purchases, when products are shipped or arrive, etc.

Anyone selling on Amazon knows the challenges of that platform. On the one hand Amazon is the best thing going; the biggest, the baddest -- everyone shops there and it’s probably the only company in the world that’s grown year over year, every year, for the past decade.

ManageByStats is, first and foremost, about the numbers.  It has many tools meant to help you manage your Amazon business, with more being added each day, but before all else it was and is a consolidated record of your stats.

  Dashlets are the customizable info boxes on your ManageByStats dashboard.  They’re a great way to get a snapshot of things like Gross Sales, how many Orders have been placed and how many Units have been sold, ROI and Margin, Promos and Refunds, etc.

If you’re selling on Amazon you know the importance of maintaining good, relevant communication with your customers.  You also know the value of a good, automated email notification system like SellerMail.

At ManageByStats we’ve been asked to provide a way to send, or not send, SellerMail emails if the product in question sold above, below or at a certain price.  This could be useful if trying to ensure an email is not sent when someone buys a product at a discount, for example, as in a promotion, or in any other case where it’s important that the email be send based on product cost.

If you have ManageByStats then you have SellerMail. SellerMail is the automated email notification tool that's built directly into ManageByStats.  If you're not yet using this invaluable tool, check it out.

It's big announcement day here at ManageByStats.  We've got several big tools coming, as you've heard us talking about over the last few weeks, and today one of those biggies is up to bat. AMZKeywordRank This is the Amazon Keyword Ranking tool, and it's now available.

This one has been a popular request, and we're happy to say it's now available. The ability to assign very specific user permissions in ManageByStats. This allows you to grant the access you want to your staff and assistants, and has been in great demand.