Knowledge Base

Notifications

Decide when/if you want to receive Alerts and/or Sales and Profits notifications, and select which information to include.

These reports are emailed to the logged in user, which will appear in the Email for notifications box.

Daily Mon-Fri: Get a report each day of the week, Monday through Friday, but not weekend.

Daily Sat-Sun: Get a report each day of the weekend, Saturday and Sunday.

Weekly: Get a report once a week on Monday, with a summary of the prior week.

Monthly: Get a report once a month on the 1st of each month, with a summary of the prior month.

Enabled: Set for each desired notification.  Get them all, get a few, get none.

Alerts: If selected Alerts will be included in the notification email (such as Restock Alerts).

Summary for All Marketplaces: Totals for all Marketplaces will be shown, if you're selling in multiple markets or accounts.

Summary by Marketplace: Each Marketplace or account will appear with its own summary.

Top Products: Select this to show your top performing products in the report, showing Quantity Sold and other info.

Notifications Columns

"Gross Revenue" is the Gross Revenue from Amazon.

"Amazon Payout" is the Payout as reported by Amazon.

"Est. Expenses" comes from Gross Revenue - Payout + Cost + Inbound Shipping + Sales Tax - Marketplace Facilitator Tax

"Est. Net" is Gross Revenue - Est. Expenses - Amazon Ads

 

Smart Notifications

There are additioinal notifications available, covering more options, in Smart Notifications.

Smart Notifications are an extension of the core MBS Notifications system, providing advanced customizable options designed to provide timely awareness of key metrics and the shifts that indicate a need for action.

Toggle switches for the notifications you want active.

When you toggle a notification on, or click "Add", you're taken to the settings page for that notification.

For example, the settings for Advertising Overview looks like this:

You also see a preview of what that notification looks like:

Or:

Most settings are self-explanatory, such as selecting the Check Interval (how often to check), Send Method and Channel.

Other settings involve thresholds, and are better understood with the purpose of each notification.

Here's a brief description of each.

Advertising Overview: provides a breakdown of advertising, with info on product and PPC revenue, ACOS and ACOTS, PPC cost, units, organic units and margin.

Advertising High Spend Alert: default percent is a 30% spike compared to the previous day.

Advertising Impressions Drop: default percent is a 50% drop compared to previous week.

KPI Sessions Drop: (Note, these KPI (Key Performance Indicator) notifications track the Core Four metrics that monitor the health of your Amazon business) default percent is a 50% drop compared to previous week.

KPI Conversions Drop: default percent is a 30% drop compared to previous week.

KPI Profit Drops: default percent is a 30% drop compared to previous week.

KPI Avg Review Rating Drops: default is any drop in Average Review Rating.

Units Ordered Volume Alert: default is any spike or drop of 30% or more in Orders for This week compared with prior week.

Channel

Set the various Channels (phone, email) where you'd like to receive notifications.

 

Report Viewer

This shows you the notifications that were sent. Click to edit any notification and it will show you what was sent, along with details -- including the things that influence that metric and graphs to look at when evaluating.