Knowledge Base

Basics & Navigation

Each time you log into ManageByStats your initial landing page is the Dashboard.  You’ll notice a menu along the side, and it can be collapsed as needed.  Click the arrow in the upper left to collapse and expand the menu:

If you click the "?" (Help) icon you'll also see options to select the Theme.  You can choose a "Light" or 'Dark" theme for your MBS.

Some of the menu items have an arrow (>).  When you roll over those you’ll get an additional, secondary menu.

For example, rolling over the main menu item “Customers” gives you a secondary menu with multiple items:

The question mark button (?) appears on all screens:

Click that, and then click "KNOWLEDEGE BASE" to get help specific to the page you’re on.

For example, if you’re on the “Statistics” page, clicking the (?) button and then selecting "KNOWLEDGE BASE" will take you to the help on Stats.

Note: this will open in a new tab.

There’s also a “GUIDE” button, which will walk you through step-by-step overviews of pages where the GUIDE button exists.

On the Help menu is an “EMAIL SUPPORT” option.  Use that to submit a ticket to Support. We’re here Monday through Friday, from 9 AM to 9 PM EST.  You can also send an email directly to:

or call us at:

727-475-2995 x 2

You can also Chat, during the hours of 10 AM - 6 PM, M - F.