Knowledge Base

User Permissions

If we've lost permissions for the ManageByStats user you created in your Amazon Seller Central, or the permissions are incomplete, you'll see a message like this when you log into your ManageByStats:

 

Following are the permissions needed.  Check the ManageByStats user and confirm these permissions.

To find the ManageByStats user in question, in your ManageByStats go to:

Settings > Seller Accounts

and look here:

 

NOTE: THE ABOVE EXAMPLE, "US58@MANAGEBYSTATS.COM", IS AN EXAMPLE ONLY. YOUR USER EMAIL WILL LIKELY BE DIFFERENT.

Find your User Email and look for that user in your Amazon Seller Central under:

Settings > User Permissions

Find the user, click the Manage Permissions button and check/add the following.

In the Orders section select “View & Edit” for Transactions:

 

In the Reports section, select “View & Edit” for Business Reports, Sales Summary.

Then, also in the Reports section, select “View & Edit” for Payments.