When it comes to doing Amazon marketing, one of the most critical pieces of the puzzle, if not the
most important, is full awareness of your customer info.
If you’re using Amazon to fulfill your orders, then knowing your customers--being able to find any
and all information on them rapidly--becomes paramount for any understanding of not only what they
might want to buy in future purchases, but for customer service and many other aspects of your
business, all the way up to and including your marketing efforts.
Your job as an Amazon seller doesn’t end right after you make a sale. You have to keep up with
existing customers to ensure they remain satisfied and become repeat customers.
For example, our Amazon feedback management software
helps you to view and respond to the reviews of
your Amazon customers. This will help you monitor customer satisfaction after purchases.
In this same vein, our Customer Database tool can be vital to your business. It lets you find FBA customer data that you need to do well.
ManageByStats makes it easy. Whereas making the connection with customer info in Seller Central can be tedious, if not sometimes near impossible, MBS makes it fast and simple.
Match customers with orders instantly.
Search and find all customer info using a painfully simple and
See customer order history.
Keep customer notes.
Find your most valuable customers; see Lifetime Value and your
repeat customers; see how many times they've purchased each product and what they've spent.
Generate customer lists based on products purchased, date of
purchase, sales region and more.
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See your Refund information, track the number of new customers weekly, and take advantage of one of the most comprehensive suites of Amazon seller analytics software
in the industry.
ManageByStats was created by Amazon sellers for Amazon sellers, and we’ve made customer awareness central to our software.
The Customer Database tools are part of the core suite of MBS tools, and they’re part of the 14-day free trial.
In MBS you have a snapshot of key customer metrics, making it easy to quickly see how you’re doing in terms of customer growth and acquisition.
Check the snapshot view for the big picture:
Then use the full customer list to see details. With our customer database
function it's easy to find customers, do analytics on sales, lifetime value and more.
Select from a huge variety of column information to display for each customer:
Sort (A-Z/Z-A) and Search the list easily.
You'll notice each customer row has links for:
the Order ID, which takes you directly to that order on Amazon -- a
fast, easy way to find and connect customers and orders.
a Track button, taking you to the appropriate Carrier site with info
on that shipment.
Those links are live and can be clicked, giving you a direct, easy connection to the source information you need.
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ManageByStats has one of the most, if not the most, comprehensive Customer Database tools in the industry. From our customer data software to our Amazon product analytics tool
, we cover the whole Amazon seller journey. This, along with many other tools, are included in MBS.
Start your free trial today to see everything ManageByStats has to offer.