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Customer Database


When it comes to doing Amazon marketing one of the most important pieces of the puzzle, if not the most important, is full awareness of customer info.

If you're using Amazon to fulfill your orders, then knowing your customers, being able to rapidly find any and all information on them, becomes paramount for any understanding of not only what they might want to buy in future purchases, but for customer service and many other aspects of your business, all the way up to and including your marketing efforts.

Customers Are The Key To Your Amazon FBA Business

ManageByStats makes it easy. Whereas making the connection with customer info in Seller Central can be tedious, if not sometimes near impossible, MBS makes it fast and simple.
Match customers with orders instantly.
Search and find all customer info using a painfully simple and intuitive interface.
See customer order history.
Keep customer notes.
Find your most valuable customers; see Lifetime Value and your repeat customers; see how many times they've purchased each product and what they've spent.
Generate customer lists based on products purchased, date of purchase, sales region and more.
See your Refund information, track number of new customers weekly and take advantage of one of the most comprehensive suite of customer management tools in the industry.

ManageByStats was created by Amazon sellers for Amazon sellers, and we made customer awareness central to our software.

The Customer database tools are part of the core suite of MBS tools, and they're part of the 14-day free trial.

How To See Your Customers In ManageByStats

In MBS you have a snapshot of key customer metrics, making it easy to quickly see how you're doing in terms of customer growth and acquisition.

Check the snapshot view for the big picture:
Then use the full customer list to see details. With our customer database function it's easy to find customers, do analytics on sales, lifetime value and more.

Select from a huge variety of column information to display for each customer:
Sort (A-Z/Z-A) and Search the list easily.

You'll notice each customer row has links for:
the Order ID, which takes you directly to that order on Amazon -- a fast, easy way to find and connect customers and orders.
a Track button, taking you to the appropriate Carrier site with info on that shipment.
Those links are live and can be clicked, giving you a direct, easy connection to the source information you need.

ManageByStats has one of the most, if not the most comprehensive customer database tools in the industry. This, along with many other tools, is included in MBS. Start your free trial today to see everything ManageByStats has to offer.