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When a sale occurs in your Amazon Seller Account, SellerMail can automatically schedule and send a sequence of emails to the buyer, while giving you full control of what is sent. That way, buyers who want to know how to contact a seller on Amazon after a purchase will know exactly how to get in touch.

Decide when and under what conditions buyer emails will be sent by creating custom email sequences for brands, product lines, or individual products. With ManageByStats’ Amazon seller automated emails, you can:

Create and schedule custom emails and sequences
Trigger emails to your customers based on Purchase, Shipped, Product Refund and multiple other criteria.
Refine email rules by Brand, ASIN or SKU


Meet Your Amazon Seller Assistant

Whether you can justify a living, breathing Amazon assistant or not, we've got you covered. Even if you do have assistants, SellerMail can help them as much as it does you.

With SellerMail, you can offload the tedious task of following up with each customer after a purchase. Instead, personalized messages are delivered to each customer automatically.

Mail-merge variables let you personalize messages based on customer name, the product they purchased, and dozens of other options. Choose whether or not to include tracking info, order status and more. The fact is that every buyer prefers receiving an Amazon sales email after making a purchase, as it shows them the transaction has been confirmed and is being prepared. With SellerMail, you can easily create the feeling of one-off emails sent specifically to each customer for their particular order.
Choose how soon after each trigger event (Purchase, Delivery, etc.) the email will be sent. Multiple options let you set criteria for when and under what conditions emails are queued. Things like purchase history, refund status, feedback and more can be factored into the criteria that your Amazon assistant, SellerMail, will use to custom-build each email.

With SellerMail, it's like having a fast, efficient assistant that follows your instructions and sends engaging, personalized emails to your buyers.

The Importance of Amazon Seller Tools

There are tasks that Amazon’s Seller Central just doesn’t offer the tools to fulfill. This means you either need to do them manually, or you need a great suite of Amazon Seller tools such as our Amazon keyword tracking feature.

Another important task is delivering seller automated emails. When someone buys your product, it is crucial to thank them for their purchase and provide some vital info about the product or their order. You should also establish rapport. Show that you and your brand care, answer any questions, get the customer’s feedback, and more, with our seller automated emails. As far as Amazon tools go, SellerMail is definitely one you want in your arsenal.

With SellerMail you're able to:

See overall statistics, along with send and open rates for individual emails.
Split-test messages to find your best performers.
Create custom send profiles; include your logo and other personalized info.
Automatically include individual coupon codes.
Add attachments.

The only way to do any of these tasks in Seller Central is manual, and the fulfillment is tedious at best. SellerMail automates these very vital functions.

Amazon Email: Making It Easy

By making it easy to reach your customers, Amazon Seller software like SellerMail frees you to focus on running your Amazon business.

Make SellerMail part of your software suite right alongside our Amazon advertising tool and enjoy the much easier experience of building connections with your customers.

Sow The Seeds Of Your FBA Business

That customer connection, of course, leads smoothly to the growth of your FBA business. In a way, these buyer response emails are like sowing the first seeds of future marketing. They lay the groundwork for later interaction with your brand while building the best marketing of all: Word-of-mouth.

Creating and sending personalized email sequences to your customers following a purchase casts you in a favorable light. Customers respond to that, and when Amazon, or you, asks if they'd like to leave a review, they often do -- which only adds further to that goodwill for your product and your brand. And, by the way, you do need to manage Amazon reviews effectively to cast your business in the best light.

Delivering seller automated emails after the purchase sets the stage for more effective future marketing, and SellerMail is the key to making that first contact. Let us help you turn customers into fans!

How To Initiate Seller Automated Emails

Create and automate custom email sequences for customer follow-up with SellerMail. You can trigger messages to send after an order is:

Out for Delivery

Set delays and select from more than a dozen different criteria by which to filter each message, from the Lifetime Value of the customer to whether they've left Feedback, and more.

SellerMail is your email automation tool for maintaining great customer follow-up, and it's included in your ManageByStats along with many other tools designed specifically for Amazon sellers. When your entire seller profile has been optimized with the tools from MBS, all those customers seeking Amazon hot products can find their way to you -- giving you the opportunity to show them what makes your store so special.

Start your free trial today to see everything ManageByStats has to offer.

Competitive Monthly SellerMail Pricing Plans

Emails Price/mo.
1,000 Free (+$8/ each additional 1,000)
4,000 $20 (+$12/ each additional 2,000)
10,000 $40 (+$10/ each additional 2,000)
30,000 $80 (+$10/ each additional 3,000)
100,000 $160 (+$16/ each additional 10,000)
Access to SellerMail requires signing up for a ManageByStats monthly subscription. Sign up today to start managing your Amazon Business for real.