FIRST WORD
This Week’s Lineup
- Grow Your List
- Delighting Your Customers
- MBS In The News
- Humor & Quote
Hello & Welcome
Expansion, reach … now more than ever it’s critical we continue to reach, to take steps to expand, rather than allowing ourselves to contract. The last few months have been challenging, with more than enough reasons to scale back, to take a more cautious approach, or to give up altogether. We overcome that with, not less intention, not less effort, but more.
That old saying “when the going gets tough …” has been brought very much to the fore.
We’re a tough bunch, us Amazon sellers, and from discovering new opportunities, or making dramatic pivots in the way we do business, to simply applying a healthy dose of grit and gumption, so many of us have found ways not only to survive but to thrive.
One thing that helps in any situation is a full customer goldmine, and we speak to that in our latest tip video, which you can check out in the next section, Tips & New Stuff.
We’re rooting for you!
TIPS & NEW STUFF
Customers are the lifeblood of your Amazon business. Their data is an asset that you can use to protect and scale your business.
In this tip video we talk about the best way to grow your Amazon customer list, and what to do with that list once you have it …
The Best Way To Grow Your Amazon Customer List
If you’re not subscribed, check out the ManageByStats channel. It’s the place to go for all sorts of tips videos like this, along with how-tos, Amazon training, general interest and more.
Check it out today:
The Gotta-Have-It ManageByStats Video Channel
SELLER INSIGHT
Here’s an older article, but timeless in its relevance.
How well do you know your customers? What do they expect from your service? What don’t they expect, but would be pleasantly surprised — even delighted — if they get it?
Most online sellers have some idea what their customers want, but few have approached the question in a structured way. They base their opinions on emailed comments from a few customers, or from talking it through with friends and family — who aren’t their customers at all.
But there are much better ways …
HUMOR
A guy is sitting at home when he hears a knock at the door. He opens the door and sees a snail on the porch. He picks up the snail and throws it as far as he can.
A year later, there’s another knock at the door. He opens it and sees the same snail. The snail says, “What was that all about?”
QUOTE OF THE WEEK
“Today you are you. That is truer than true. There is no one alive who is youer than you!”
– Dr. Seuss
To your success,
Your ManageByStats Team
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