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Amazon Training

Amazon Sellers (Selling on Amazon)

What does it take to become an Amazon Seller?  There are over 2 million Amazon Sellers on the platform, most of them selling on Amazon under a private label.  It's no surprise, then, that once you start selling on Amazon you’ll find yourself with plenty of company. But what does…
David McDaniel
19/10/2018
Amazon Training

Business Momentum: The Flywheel Effect

    There are no shortcuts for overcoming inertia.  Energy and effort are what do it. Good strategies, the right tools, best practices, bright ideas and hard work feed the machine.  Knowing where to apply this energy might be considered the only “trick” to achieving results, and it’s really no…
David McDaniel
29/08/2018
Amazon Training

Making SOPs Part Of Your Successful Actions

  Standard Operating Procedures (SOPs) define the actions of your business, and can cover the most basic actions all the way to the most comprehensive.  Ironically, while most business owners agree SOPs are vital, few actually see that they’re ever created or, if they are created, that they’re maintained. This…
David McDaniel
21/08/2018
Amazon Training

Customer Experience Versus Customer Service

  Not to suggest "Customer Experience" and "Customer Service" would be pitted against each other; they aren’t, necessarily, but we’re going to take a look at a matter of scope and, above all, standards.  Embracing the whole of the customer experience means not just service and support, but all facets…
David McDaniel
27/07/2018
Amazon Training

The Importance Of Your Business Philosophy

What does philosophy have to do with business?  How important is it to have your business philosophy worked out? A company's philosophy is a representation of its core values, which in turn guides each aspect of the business, and generally informs decisions at every level.  A good philosophy aligns with…
David McDaniel
24/07/2018